Effective Date: June 22, 2025
At The Vintage Vibes, our main focus is on providing dance classes and experiences, which are delivered in person or online. However, in some cases, we may offer physical products such as merchandise, props, or printed materials. This policy outlines how we handle such deliveries.
1. Service-Based Delivery (Dance Classes)
-
In-person classes: Details of venue, timing, and schedule will be communicated via email, WhatsApp, or SMS after registration.
-
Online classes: Access links or login details will be shared via email or WhatsApp before the class begins.
-
Digital products: Download/access details will be sent to your registered email address immediately or within 24 hours of purchase.
2. Physical Product Shipping (If Applicable)
-
Orders are typically processed within 2–3 business days.
-
Standard delivery within India usually takes 5–10 business days from dispatch, depending on your location.
-
Shipping charges (if any) will be displayed at checkout.
3. Delivery Partners
We partner with reputable courier services to ensure safe and timely delivery. Tracking details will be provided once your order is dispatched.
4. Delays
While we aim to deliver within the estimated timeframe, unforeseen circumstances (weather, strikes, courier issues) may cause delays. We will keep you informed in such cases.
5. Damaged or Missing Items
If you receive a damaged product or your shipment is missing items, please contact us within 48 hours of delivery at [insert email] with photos and order details. We will work to resolve the issue promptly.